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We place great emphasis on the working interaction of our
key personnel with our customers and we recognise the
importance of a well documented reporting structure.
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The cornerstone of our customer relationships is to agree
set tasks and timescales. In this way we are able to obtain
a deep understanding of your goals and aspirations, keeping
you informed at every stage and most critically, ensuring
the project meets the agreed objectives.
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Soden Construction Group has established a system which
meets the requirements of ISO9002/ BS5750. Although we do
not seek formal accreditation, we strive towards:
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Sustaining and improving high quality building contracting
services to ensure that all contractual requirements between
the Company and it's Clients will be consistently achieved.
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We Continually seek to meet the requirements and expectations
of our clients in a profitable but safe manner.
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To achieve this we are committed to:
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Preparing, implementing and monitoring plans for improving
performance
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Developing and training staff to ensure continued attainment of our
objectives and giving recognition to achievement
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Developing and continually improving our processes
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Creating a commitment amongst all the staff to provide the service
and product specified by Clients
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Providing the right labour for the project who are trained and
experienced with the right equipment
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Obtaining the right trade sets and skills the first time
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Total customer care
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Zero defects which takes commitment, awareness, organisation,
and planning
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